Do you exchange links with other sites?
this point we are not exchanging links with any other sites. We will put up a notice in the future when we resume this practice. Thank you for your interest.Yes, on selected titles we have English and Spanish. Other languages available on large volumn orders of 200 or more.Add $15 for Premium - 2 days (business days)*Add $20 for Overnight (on orders up to $200) - 1 day (business days)*|** Orders $500.00 or higher may have additional shipping fees. A customer service representative will contact you with any additional charges.

Do you exchange links with other sites?
this point we are not exchanging links with any other sites. We will put up a notice in the future when we resume this practice. Thank you for your interest.Yes, all tracking numbers are sent via email.

If I place an order for standard shipping, how long will it take to receive?
All orders sent via standard shipping will be received with 7 to 10 business days. Plum Party orders ship within 48 hours from the day the order is placed. We cannot make any changes to the order within this period unless an item is on backorder. If you need the items for a specific date which falls within 7 to 10 business days, please choose 4-day express shipping. This will ensure that your order is received on time.Because we’re a Canadian company, we have to do business in Canadian dollars.

If I place my order express, will it go out the same day?
All express orders will ship out the same day if ordered before 12:00 PM EST. Otherwise, your order will ship the following business day. Business days are Monday through Friday, excluding holidays and weekends, this is determined by carriers. To calculate the arrival time of your package, please do not count the day the package ships.No we do not. Most of our customers are not home during the day so we ship without a signature requirement. We also ship Fed Ex Home Delivery. This means packages are usually delivered after 4:00 PM. Plum Party emails customers with their Fed Ex tracking number. Please be sure to track your package. This helps avoid lost packages, incorrect deliveries, and further problems.

What if something I order is out of stock?
We try very hard not to let that happen, but sometimes we sell out of something quicker than our suppliers can ship more to us. That’s especially true with a new release. If you’ve ordered an item that’s out of stock, we’ll let you know right away. If it’s something that we currently have on order or can order for you, we’ll check to be sure that it’s available, and that it will be here in time to ship for your party (there are no additional shipping charges on backordered items).Payments are accepted by PayPal,Check,Money Order,Major credit cards including Government I.M.P.A.C.T. and Japanese Bank transfer.For all states, except Alaska and Hawaii, we use Fed Ex Ground and Fed Ex Express and UPS.

Do you ship to other countries?
Yes we do. However, all international orders require Plum Party approval. This includes orders from Mexico, Puerto Rico and Canada. All orders to be delivered outside of the United States must meet an order minimum of $200. Plum Party also requires a Fed Ex account number. This helps customers get billed directly for the shipping, duties and taxes. Plum Party only charges you for the merchandise. If you cannot meet these requirements your order will be cancelled.this point we are not exchanging links with any other sites. We will put up a notice in the future when we resume this practice. Thank you for your interest.